Privacy Policy

Call us! 905-617-3789

Last updated: December 2025

Introduction

Luo Legal Professional Corporation ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you contact us through our website, including:

Name and contact information (email, phone number)
Information about your legal matter or inquiry
Any other information you choose to provide in your message

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Browser type and operating system
IP address and device identifiers
Pages visited and time spent on the website
Referring website or search terms used
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide legal services
To establish and maintain an attorney-client relationship
To communicate with you about your legal matter
To improve our website and services
To comply with legal obligations and regulations
To protect our legal rights and prevent fraud
To send you marketing communications (with your consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a contract or to take steps at your request
Compliance with legal obligations
Protection of vital interests
Legitimate interests pursued by us or third parties
Your consent

Disclosure of Your Information

We may disclose your information in the following circumstances:

To our team members and associates who need the information to serve you
To third-party service providers who assist us in operating our website
To comply with legal requirements, court orders, or government requests
To protect our legal rights and prevent fraud or abuse
With your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at the contact information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict processing of your information
The right to data portability
The right to object to processing
The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the nature of the information and our legal obligations.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information and terminate the child's use of our website.

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to the transfer of your information to countries outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of the modified Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Luo Legal Professional Corporation

Burlington Office: 5063 North Service Road, Suite 100, Burlington, ON L7L 5H6

Markham Office: 9390 Woodbine Ave, Suite 323, Markham, ON L6C 0M5

905-617-3789

sluo@luolegal.com

Compliance with Laws

This Privacy Policy is designed to comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and other relevant regulations. We are committed to protecting your privacy in accordance with all applicable laws and regulations.